On September 11, 2001, United Airlines Flight 93 crashed near Shanksville, Pennsylvania, after passengers fought back against the hijackers.
In this interview, former Red Cross volunteer Cynthia Defibaugh shares her firsthand experiences responding to the crash in the aftermath of 9/11. We discuss her deployment to Shanksville, the work carried out by relief organizations, the memorials that were held, her interactions with the families of the victims, and the lasting impact the experience has had on her life.
More than two decades later, Cynthia offers a unique perspective on the response to Flight 93 and the human side of one of the most significant events in modern history.